Cancellation & Refunds
Booking Deposits
A deposit is required to secure all appointments booked with Bumpology.
Bumpology is a trading name of The Phlebotomy Centre Ltd.
The deposit amount will be clearly displayed during the booking process and will be deducted from the total cost of your appointment.
Deposits are non-refundable except where The Phlebotomy Centre Ltd cancels the appointment.
Rescheduling Appointments
Appointments may be rescheduled without loss of deposit if at least 24 hours’ notice is provided.
Rescheduled appointments are subject to availability.
Cancellations by the Client
If you cancel your appointment, your deposit will not be refunded.
Late Cancellations and Non-Attendance
If you cancel with less than 24 hours’ notice or fail to attend your appointment, your deposit will be retained.
Where full payment has been made at the time of booking, no refund will be issued.
Refunds
Refunds are issued only at the discretion of The Phlebotomy Centre Ltd.
Refunds will not normally be provided where image quality or scan visibility is affected by factors outside of our control, including:
Baby’s position
Gestational age
Placental position
Maternal body composition
Cancellations by Bumpology
If we need to cancel your appointment for any reason, you will be offered either:
A full refund of any payments made, or
An alternative appointment date and time
Pregnancy-Related Changes
If your pregnancy circumstances change and you are unable to attend your appointment, please contact us as soon as possible. We will always aim to deal with such situations fairly and sensitively.
Pregnancy-Related Changes
If your pregnancy circumstances change and you are unable to attend your appointment, please contact us as soon as possible. We will always aim to deal with such situations fairly and sensitively.
Contact Us
If you need to amend your appointment, please contact us using the details provided on our Contact page here. Alternatively, you can use the contact details below:
Email: hello@bumpology.co.uk
Phone: 01204867713

