Cancellation & Refunds

Booking Deposits

A deposit is required to secure all appointments booked with Bumpology.

Bumpology is a trading name of The Phlebotomy Centre Ltd.

The deposit amount will be clearly displayed during the booking process and will be deducted from the total cost of your appointment.

Deposits are non-refundable except where The Phlebotomy Centre Ltd cancels the appointment.

Rescheduling Appointments

Appointments may be rescheduled without loss of deposit if at least 24 hours’ notice is provided.

Rescheduled appointments are subject to availability.

Cancellations by the Client

If you cancel your appointment, your deposit will not be refunded.

Late Cancellations and Non-Attendance

If you cancel with less than 24 hours’ notice or fail to attend your appointment, your deposit will be retained.

Where full payment has been made at the time of booking, no refund will be issued.

Refunds

Refunds are issued only at the discretion of The Phlebotomy Centre Ltd.

Refunds will not normally be provided where image quality or scan visibility is affected by factors outside of our control, including:

  • Baby’s position

  • Gestational age

  • Placental position

  • Maternal body composition

Cancellations by Bumpology

If we need to cancel your appointment for any reason, you will be offered either:

  • A full refund of any payments made, or

  • An alternative appointment date and time

Pregnancy-Related Changes

If your pregnancy circumstances change and you are unable to attend your appointment, please contact us as soon as possible. We will always aim to deal with such situations fairly and sensitively.

Pregnancy-Related Changes

If your pregnancy circumstances change and you are unable to attend your appointment, please contact us as soon as possible. We will always aim to deal with such situations fairly and sensitively.

Contact Us

If you need to amend your appointment, please contact us using the details provided on our Contact page here. Alternatively, you can use the contact details below:

Email: hello@bumpology.co.uk

Phone: 01204867713